APAC Solution Corporation Ltd owns and operates the Company’s website. Our website provides access for merchants and suppliers to operate and manage their stores located in online shopping mall platforms operated by our business partners (“Partners”) and powered by APAC (“Services”). By providing your personal data to us, you are consenting to this Privacy Policy.

 

‍The term "personal data" shall have the meaning ascribed to it by the Personal Data (Privacy) Ordinance, Cap 486 of the laws of the Hong Kong Special Administrative Region (the “PDPO”).

 

‍All personal data provided by you to the Partners will be used, processed and stored in accordance with that Partner’s privacy policy, which is outside our control. Please refer to the relevant privacy policy of the Partners.

 

PURPOSE OF COLLECTION AND USE OF PERSONAL DATA

 

You need not supply any personal data in order to access the Company’s website. When you access, sign up or log in to use any of the Services, personal data is collected from you to enable us to provide you with the Services. You may decline to provide us with the requested personal data, but in such case we may not be able to provide the Services to you. By submitting your personal data you consent to the use of that data as set out in this Privacy Policy Statement.

 

‍Personal data collected from you may be used by the Company for, without limitation:

 

• Identifying you and any accounts you hold with us

• Enabling the provision of the Services to you

• Conducting identity verification

• Enabling us to store your personal data so you do not have to re-enter it each time you access the Services

• Designing services for you

• Conducting research, statistical analysis and behavioral analysis

• Customising the Company’s website and its content to your particular preferences

• Handling your complaints and account enquiries, and handling any claim, action and/or proceedings against the Company or any party

• Fraud prevention and detection

• Auditing purposes

• Making such disclosures as required by applicable laws, rules and regulations or requested by regulatory authorities, courts or tribunals

• Any other purposes directly related to the purpose for which the personal data were originally collected

 

TYPES OF PERSONAL DATA COLLECTED

 

Types of personal data collected by the Company may include, without limitation:

1. Your personal information and contact information such as your name, telephone number, email address, mailing address, and billing address;

2. Your business information such as company name and business title;

3. Your account details, including user accounts;

4. Your ecommerce operation activities record;

5. IP address, real-time geographic location data, browser settings, browsing records, and/or other Internet log information of your computer or mobile device; and

‍

CONFIDENTIALITY, DISCLOSURE AND SECURITY OF PERSONAL DATA

 

All personal data collected and held by the Company will be kept confidential, but where disclosure is necessary for the Company to comply with any statutory obligations or requirements, or for the Company to provide the Services to you or to carry out the original purpose, or a directly related purpose, for which the personal data were collected, those data may be provided to the following parties (whether within or outside Hong Kong):

 

• Competent court of law, law enforcement agencies, or other governmental or statutory authorities, institutions or organisations;

• Company’s associated companies, business partners, contractors, agents, sellers or suppliers of the goods/services, or other service operators, who are involved in the sales and marketing, administration or provision of the Services;

• Any other person under a duty of confidentiality to the Company including a member of its group of companies, IT consultants, data processors, auditors, accountants, or lawyers, which has undertaken to keep such information confidential;

• Banks, financial institutions, insurance companies, credit card issuing companies or debt collection agencies.

 

Any questions, comments, suggestions or information other than personal data sent or posted to our website, or any part of the site by you will be considered as voluntarily provided to the Company on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose, transmit, publish and/or post else where such information freely, including passing it to any associated company for example, in connection with the development and marketing of services and to meet user needs.

 

All reasonable efforts are made to ensure that any personal data held by the Company is stored in a secure and safe place.

 

All personal data which we collect is kept confidential to the best of our ability. You will appreciate however, that we cannot guarantee the security of transmission.

 

‍TRANSFER OF PERSONAL DATA OUTSIDE HONG KONG

 

If necessary, the Company may transfer the personal data to places outside the Hong Kong Special Administrative Region for carrying out the purposes, or the directly related purposes, for which the personal data were collected. All the transfer of those personal data will be carried out in compliance with the requirements of the PDPO.

 

‍RETENTION OF PERSONAL DATA

 

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. If your mobile number is used for account login, you shall ensure that timely update is made to your account when your mobile number is to be changed or returned to your mobile operator. This is important to ensure that your account information will not be accessed by a third party who may have acquired the right to use your discarded mobile number. You are solely responsible for securing your account in this particular way. We shall have no liability to you for any loss or damage in this regard.

 

Unless there is a mandatory legal requirement for us to keep your personal data for a specified period, we will only retain your personal data for as long as is necessary to fulfill the purpose for which the personal data were originally collected.

 

DIRECT MARKETING

 

Any direct marketing conducted using your personal data will be carried out in compliance with the requirements of the PDPO.

 

LINKS

 

This Privacy Policy Statement only applies to the Company’s website. Our website may contain links to other sites and pages. By activating a link, such as for example by clicking on the banner of an advertiser, you leave our website and the Company does not exercise control over any personal data or any other information you give to any other entity after you have left our website. Access to and use of such other websites is at your own risk.

 

DATA ACCESS AND CORRECTION

 

If you have any query in relation to the Company’s privacy policy or you wish to access or correct your personal data held by us, you may contact us by writing to the following address:

 

APAC Solution Corporation Ltd

 

Unit 7, 20/F, Metro Centre, 32 Lam Hing Street, Kowloon Bay, Kowloon, Hong Kong

 

For the attention of: Personal Data Officer

 

The Company reserves the right to charge you a reasonable fee for complying with a data access request as permitted by the PDPO.

 

In the event of any discrepancy or inconsistency between the English and any Chinese versions of this Privacy Policy, the English version shall prevail.

 

We keep this Privacy Policy under regular review and place updates on our website from time to time.

 

Last Updated: September 2022